Privacy Policy
Whagwaan Entertainment LLC DBA LHMF
Whagwaan Entertainment LLC DBA Lion Heart Music Fest (“LHMF,” “we,” “us,” or “our”) operates the website lionheartmusicfest.com and related services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our site, purchase tickets, apply to sponsor, volunteer, vend, or otherwise interact with us.
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and company/brand name (when submitting any inquiry or application form)
- Billing and payment information (processed securely through our payment provider — we do not store card details)
- Sponsorship tier selections, vendor categories, press credentials, and other form submissions
- Messages, feedback, or communications you send us
We also collect certain information automatically when you visit our website:
- IP address, browser type, device type, and operating system
- Pages visited, referring URLs, and time spent on site (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process sponsorship, vendor, volunteer, press, and clean sweep applications
- Communicate with you about your inquiry, application status, or event updates
- Send SMS text messages and email communications you have consented to receive
- Improve our website, services, and marketing efforts
- Comply with legal obligations
3. SMS / Text Message Communications
If you provide your phone number and consent to receive SMS messages from Lion Heart Music Fest (Whagwaan Entertainment LLC DBA LHMF), you may receive text messages related to:
- Non-marketing communications: Application status updates, event reminders, operational notices, and other transactional information related to your inquiry or participation.
- Marketing communications: Promotional offers, lineup announcements, ticket sale notifications, and other marketing messages (only if you separately opt in).
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@lionheartmusicfest.com.
We do not sell, rent, share, or disclose your phone number or any personal information to third parties or affiliates for their marketing purposes. Your information is used solely for the purposes described in this Privacy Policy.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., CRM platforms, email and SMS delivery services, payment processors) — only to the extent necessary to perform services on our behalf and subject to confidentiality obligations.
- Legal requirements — if required to comply with a legal obligation, enforce our policies, or protect the rights, property, or safety of LHMF, our attendees, or others.
5. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Opt out of marketing communications at any time (email unsubscribe link or SMS STOP)
- Request that we limit our processing of your data
To exercise any of these rights, contact us at info@lionheartmusicfest.com.
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites (including ticketing platforms, social media, and partner sites). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and post the revised policy on this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: